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What We Do

Working in development and with conflict involves working with problematic situations of complexity and uncertainty, requiring change across many social dimensions. No one organisation or group can hope to have all the relevant knowledge, experience and capacity to address the diversity of arising issues with all stakeholders, whether at local, national or international level. Yet there is a need for interventions to be appropriate, coordinated and timely if unintended outcomes are to be avoided.

iFacilitate provides the process expertise and works with you in developing effective interventions where stakeholder engagement and collaboration is important for meaningful and sustainable impacts. We draw on the interplay between research and practice, identify potentially useful input from across disciples and areas of practice, and make use of online communication tools and technology as befits your needs.

iFacilitate offers expertise in process - we are trained and experienced in the art of enabling groups of people to work together effectively to achieve agreed and desired outcomes.  We pay attention to the interactions in the group, uncovering layers of meaning in spoken and unspoken communication, clarifying to reach a degree of mutual understanding, and helping the group to deal with conflict and miscommunication. This frees participants to deal with what really interests them, the content and issues of concern.

We offer particular expertise in stakeholder engagement and in working with division and segregation caused by group conflict. We help internal and external interveners to examine the wider context in which they are working, to make use of their strengths and potential, to address gaps, and to develop creative ways forward in handling difficult and problematic situations.

At iFacilitate, we draw on theory and learning from many disciplines, including the political sciences, international relations, development management, history, psychology and sociology. We practice what we preach in that we collaborate extensively, drawing on the rich resources of knowledge and expertise to inform our work. We make use of online communication tools and technology as befits your needs.

We provide expertise in process. We are trained and experienced in the art of facilitation i.e. in enabling groups of people to work together effectively to achieve agreed and desired outcomes. We pay attention to the interactions in the group and support participants in dealing with what really interests them: the content and issues of concern.

We appreciate conflict and enable groups to work constructively with it. We offer particular expertise in stakeholder engagement and in working with division and segregation caused by group conflict. We help people to develop creative ways forward in handling difficult and problematic situations.

We support working with problematic situations of complexity and uncertainty where change needs to happen across many social dimensions. In this, we promote and enable collaborative working as no one organisation or group has all the relevant knowledge, experience and capacity to address the diversity of arising issues with all stakeholders.