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What We Do

Peacebuilding involves working with problematic situations of complexity, uncertainty and requiring change at many social dimensions. No one organization or group can hope to have all the relevant knowledge, experience and capacity to address the diversity of arising issues with all stakeholders, whether at local, national or international level. Yet there is a need for interventions to be appropriate, coordinated and timely if unintended outcomes are to be avoided.


iFacilitate provides the process expertise and works with you in developing effective interventions where stakeholder engagement and collaboration is important for meaningful and sustainable impacts. We draw on the interplay between research and practice, identify potentially useful input from across disciples and areas of practice, and make use of online communication tools and technology as befits your needs.


iFacilitate offers expertise in process - we are trained and experienced in the art of enabling groups of people to work together effectively to achieve agreed and desired outcomes.  We pay attention to the interactions in the group, uncovering layers of meaning in spoken and unspoken communication, clarifying to reach a degree of mutual understanding, and helping the group to deal with conflict and miscommunication. This frees participants to deal with what really interests them, the content and issues of concern.


We offer particular expertise in stakeholder engagement and in working with division and segregation caused by group conflict. We help internal and external interveners to examine the wider context in which they are working, to make use of their strengths and potential, to address gaps, and to develop creative ways forward in handling difficult and problematic situations.


Peacebuilding draws on theory and learning from many disciplines, including the political sciences, international relations, development management, history, psychology, sociology. It encompasses research, teaching, as well as learning from, and application to practice.  At iFacilitate, we practice what we preach in that we collaborate extensively, drawing on the rich resources of knowledge and expertise to inform our work. Presently, we have 3 main strands of interdisciplinary inquiry and action:

  •          identifying and developing the contribution of Higher Education to the education of peace professionals;
  •          highlighting and exploring the potential use of  theatre, art and storytelling in local-level peacebuilding;
  •          facilitating the application of systems thinking to dealing with situations of complexity and uncertainty.